We provide a full warranty on all Tools sold either directly or via our online store. This includes the manufacturers warranty as below:

All our Professional Hand Tools, Specialty Service Tools and Workshop Equipment is manufactured and marketed to represent quality and value as a matter of policy. Our Tools are engineered and manufactured to the highest quality standards and are warranted to be free of defects in workmanship and materials.

Any Hand Tool, Specialty Service Tool or any piece of Workshop Equipment, which fails during its normal useful life to perform satisfactorily, will be repaired or replaced at no charge.

This warranty does not extend to altered, abused, badly worn product, or an item used for a purpose other than for which it was intended. 

We are not liable for incidental or consequential costs or losses incurred by the product, purchaser or user.

Items such as pullers can be subjected to high torque loads. They require sufficient lubrication to forcing screw threads to prevent binding. Torque wrenches or multipliers that are found to be defective in material or workmanship must be returned to us for evaluation before any repair or replacement is given.

We reserve the right to repair or replace product, if a defect in material or workmanship is found.

Many specialty tools are designed in a manner that require usage as set out in the instructions supplied and care should be taken to insure the method of operation is followed correctly at all times.

All we ask is that the product is returned without damage or abuse and returned in its original packaging accompanied with its proof of purchase.